General Data Protection Information
Revised: March 23, 2023
Neoception is pleased that you have chosen to visit this website and that you are interested in the company and its products.
The responsible authority for this website is Neoception GmbH, Mallaustrasse 50-56, D-68219 Mannheim (“Neoception”).
Collection and processing of personal data
To the extent that personal data is requested on our websites (e.g., registration or contact forms, subscribing to a Neoception newsletter, ordering literature, online orders, comment function in the blog portal), this data is disclosed voluntarily by the user. This data is processed and used by Neoception to answer your inquiries or to provide you with access to specific information, for example.
Your movements on one of these websites cause the following data to be transmitted to our web server from your Internet browser:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the requesting computer
- The date and time of the server request
- Full IP address of the requesting computer
This data is stored in a log file. The data is stored to ensure the technical safety of our web server, in particular to prevent attacks. The data will be deleted automatically at regular intervals.
This data cannot be connected to individuals. This data is not combined with data from any other sources. We reserve the right to check this data retrospectively if we have specific indications of unlawful use.
Transfer of data to third parties and third-party providers
We are of the firm belief that access, use, storage, or disclosure of such information to a reasonable extent is necessary to
(a) comply with applicable laws and regulations, meet legal requirements or applicable official directives,
(b) enforce the provisions laid down in our legal notices, including pursuing potential violations of these provisions,
(c) identify, prevent, or combat fraud, security concerns, or technical problems, or
(d) protect the rights, property, and security of the company and the public against impending damage, insofar as this is legally required or permitted.
To secure all of the data we store, we use technical security measures to safeguard your information against damage, loss, and unauthorized access. The security measures are regularly updated and improved in line with technological developments
“Cookies” are encrypted strings transferred from our web server or a third-party web server to the user’s web browser, where they are stored to be accessed at a later date.
The cookies we use are either “session cookies” or “persistent cookies.”
Session cookies are time-limited and are automatically deleted at the end of the visit to the website. We use session cookies to store information that we would like to use to make our website more user-friendly for you.
Persistent cookies can be stored on your computer after your visit to our website, and our website may access these on each future visit (so-called “ID cookies”). Some cookies stored during your visit to our websites can be stored and accessed by other companies.
Using the security settings in your browser, you may control whether any cookies are saved at all. You have the option to either prevent cookie storage altogether, require a prompt each time, or have cookies deleted every time you close your browser. Please note that doing so may limit the usability of certain services or of the website as a whole. Certain services or parts of the website will only function correctly when cookies are permitted.
Use of web analytics tools
For the purpose of pursuing our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our website in line with article 6, paragraph 1, clause F of the GDPR), we use a number of different methods to analyze your usage patterns. All methods have in common that data will only be collected, processed, and used in an anonymous or pseudonymous manner. While anonymous data is impossible to match with a specific person, pseudonymous data could theoretically be matched to you personally with some effort. Regardless of this, no procedure will assign any data to a specific person or combine that data with other data held by Neoception without your explicit consent. More detailed information on the analytical services we employ and your options for revoking consent for them can be found below:
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie relating to your use of this website is generally sent to a Google server in the USA and stored there.
Google is certified under the Privacy Shield framework and thus guarantees that European data protection laws will be upheld https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
Google will use this information on our behalf to evaluate use of this website by visitors, to compile reports on website activity, and to provide us with other services in connection with website and Internet usage.
We only use Google Analytics with IP-anonymization active, meaning that the IP address of the user is shortened by Google within the Member States of the European Union and other Contracting States that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The IP address transferred from your browser in the context of Google Analytics will not be combined with other data by Google. You may decline cookies by changing a corresponding setting in your browser software. However, we would like to make clear that this may prevent you from using all functions of this website to their fullest extent. You may also prevent Google from using the cookie to collect and process data (incl. your IP address) relating to your use of the website. To do so, click on the following link (http://tools.google.com/dlpage/gaoptout?hl=en) to download and install the browser plugin, or click on the following link to set an opt-out cookie: Deactivate tracking by Google Analytics.
Learn more about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=en and at http://www.google.com/intl/en/analytics/privacyoverview.html.
Analysis by WiredMinds
Our website uses counting pixel technology provided by WiredMinds GmbH (www.wiredminds.de) to analyze visitor behavior. In connection with this, the IP address of the visitor is processed. The processing occurs only for the purpose of collecting company based information such as company name, for example. IP addresses of natural persons are excluded from any further processing by means of a whitelist. An IP address is not stored in LeadLab under any circumstances.
While processing data, it is our outmost interest to protect the rights of natural persons. Our interest in processing data is based on Article 6(1)(f) GDPR. At no time is it possible to draw conclusions from the collected data on an identifiable person.
WiredMinds GmbH uses this information to create anonymized usage profiles of the visit behavior on our website. Data obtained during this process is not used to personally identify visitors of our website. Exclude from tracking
Use of Hotjar
This website uses Hotjar, an analytics software tool from Hotjar Ltd. (“Hotjar”) (https://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). With Hotjar we are able to track, measure, and evaluate user behaviors such as clicks, mouse movements, and scroll heights on our website. All information collected by the “tracking code” and cookies during your visit to our website is sent and stored on the Hotjar server in Ireland.
All touchpoints that require or show personal data (from you or third-parties) will be disabled so that no personal information will be visible at any time.
Protecting personal data is crucial. Therefore, automatically collected data is completely anonymized. Personal data will only be stored if you provide it to us directly as part of a survey.
The following information may be delivered and saved based on your device and browsers:
- IP address of your device (completely anonymized format)
- your email address incl. first and last name if you entered these on our website
- screen size
- device type and browser data
- geographical position (country only)
- preferred language
- log data
The following data is automatically created when Hotjar is activated/in use:
- referring domain
- visited pages
- geographical position (country only)
- preferred language
- date and time of website visit
Hotjar will use this information to analyze your visit to our website, to create reports on usage and user behavior, and to evaluate other services offered on the website.
Hotjar also uses the services of third-party companies such as Google Analytics. These third parties may store information that your browser sends when you visit the site, such as cookies or IP requests. For more information on how Google Analytics tracks and processes data, please refer to the respective data protection declaration.
All cookies used by Hotjar have a specified lifetime. Some are available for up to 365 days, others are only valid while you are on the website itself.
At any time, you can prevent data capture by Hotjar. Simply go to this website and follow the instructions: https://www.hotjar.com/opt-out
Use of social plugins
For the purpose of pursuing our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our website in line with article 6, paragraph 1, clause F of the GDPR), plugins from the following social networks are integrated:
- LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland),
- Xing (XING AG, Dammtorstraße 30, 20354 Hamburg, Germany),
- Twitter (Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA) and
- Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA).
If you visit one of our websites, a direct connection may be established between your browser and the social network’s server via these plug-ins. Through this, the social network receives the information that you have visited our site with your IP address. If you click on the respective social network button while you are logged in to your account on that network, it may be possible for you to connect the content of our websites with your social network profile, depending on the provider. As a result, the social network can link your visit to our sites with your user account.
To prevent the immediate undesired transfer of your usage data (e.g., the address of the website you are currently visiting) to these services, our website uses “Shariff.” The “Shariff” project from the computing magazine c’t replaces the usual social network share buttons and only establishes direct contact between social networks and the user once the user actively clicks on the share button. However, a single click on the button to share information with others is sufficient. You need to take no further action.
If you do not want the provider of the social network to be able to associate your visit to our pages with your user account on the network, please log out of your social network user account.
Deletion of data
The data we store will be deleted as soon as it is no longer required for its intended purpose and no statutory retention obligations prevent its deletion. If the data cannot be deleted because it is required for other legally permissible purposes, its processing will be restricted. This means the data is locked and cannot be used for other purposes. This applies to data from users that must be stored for commercial or tax reasons, for example.
Your Rights and Opportunities for Further Information and Contact
Where the processing of your personal data is based on your consent, you can revoke this consent at any time in accordance with Article 7(3) GDPR. This has the consequence that, in the future, we are no longer permitted to continue the data processing based on this consent.
In accordance with the general provisions stipulated in Article 12 GDPR, you have right of access in accordance with Article 15 GDPR, the right to rectification in accordance with Article 16 GDPR, the right to erasure in accordance with Article 17 GDPR, the right to restriction of processing in accordance with Article 18 GDPR, as well as the right to data portability in accordance with Article 20 GDPR.
You also have the right to lodge a complaint with a supervisory authority in accordance with Article 77 GDPR.
For information, explanation, or to exercise the rights mentioned above, please contact our Data Protection Officer by email:
– Data Protection Officer –
or in writing:
Data Protection Officer
68307 Mannheim, Germany